Course Outline

Introduction

  • Brief overview of AI and its significance in modern workplaces

Basics of Artificial Intelligence

  • Definition and history of AI
  • Key concepts: Machine Learning, Natural Language Processing, Automation
  • Examples of AI applications in various industries

AI in Daily Administrative Operations

  • Automating email workflows with AI
    • Tools and platforms for email automation
    • Writing effective automated emails
  • Conducting surveys using AI
    • Creating and analyzing surveys
    • Tools for automated survey creation and response analysis
  • Using AI to track and manage indicators
    • Identifying key performance indicators (KPIs)
    • Tools for automated tracking and reporting

Practical Session: AI Tools and Software

  • Hands-on demonstration of popular AI tools
    • Email automation tools (e.g., Mailchimp, Microsoft Outlook's AI features)
    • Survey tools (e.g., SurveyMonkey, Google Forms with AI analysis)
    • Indicator tracking tools (e.g., Tableau, Power BI)
  • Interactive exercises for participants to try out AI tools

Maintaining Records and Manual Validations with AI

  • Automating record maintenance
    • AI-powered document management systems
    • Tools for digital record-keeping and automated filing
  • Enhancing manual validation processes
    • AI tools for data validation and error checking
    • Practical examples and tool demonstrations

Summary and Next Steps

Requirements

  • Basic understanding of using computers, including operating systems
  • Experience performing daily administrative tasks

Audience

  • Administrative operatives 
 7 Hours

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